Privacy policy

Privacy Policy for Scent Symphony

At Scent Symphony (accessible from https://scent-symphony.com), we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information is handled securely. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you in the following ways:

a. Personal Information

When you place an order, subscribe to our newsletter, or create an account, we may collect personal information such as:

  • Name

  • Email address

  • Shipping and billing address details

  • Phone number

  • Payment information (credit card, PayPal, etc.)

b. Non-Personal Information

We may collect non-personally identifiable information through the use of cookies or other tracking technologies to help improve our website and services, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed on our website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding your orders, promotions, and news

  • Improve our website and customer service

  • Prevent fraud and ensure the security of our website

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with third-party service providers who help us with tasks such as payment processing, shipping, and marketing.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or in response to a legal request.

  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us remember your preferences, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.

5. Security of Your Information

We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal information by logging into your account.

  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

  • Request Deletion: You can request the deletion of your personal information by contacting us at [Insert Contact Information]. However, we may need to retain certain information for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children's Privacy

Scent Symphony does not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is being used, please contact us at:

Scent Symphony
Email: shop@scent-symphony.com
Phone: 
+1 (347) 725-2366Address: 10615 177st Jamaica NY 11433

By using our website, you acknowledge that you have read and understand this Privacy Policy.