Privacy Policy

Privacy Policy

Last Updated: [ June, 2025 ]

Scent Symphony values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit https://scent-symphony.com (the “Site”).

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information you voluntarily provide when placing an order, subscribing to our newsletter, or contacting us. This may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed via secure third-party services)

b. Automatically Collected Information

We automatically collect certain information when you visit our Site, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website

This data is collected through cookies, server logs, and other technologies, including third-party analytics tools.

2. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to better understand how users interact with our Site and to improve user experience.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on pages

  • Referring/exit pages

  • Your geographic location (approximate)

  • Browser and device type

  • User behavior (e.g., clicks, scrolls)

Google Analytics uses cookies to collect this data.

For more information on how Google collects and processes data, please visit:
📎 https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics by:

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Send marketing or promotional emails (if opted-in)

  • Improve our website, services, and customer experience

  • Detect and prevent fraud

  • Analyze usage trends via tools like Google Analytics

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties, such as:

  • Payment processors

  • Shipping providers

  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

  • Analytics and website optimization services (e.g., Google Analytics)

All third parties are required to keep your data secure and confidential.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality, shopping cart management, and analytics.

You can manage cookie preferences through your browser or opt out of certain tracking as described above.

6. Data Security

We take reasonable precautions to protect your data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may:

  • Request access to the data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails

  • Manage cookies and tracking preferences

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Scent Symphony
shop@scent-symphony.com
United States of America